Scout Enterprise Management Suite

Performing updates via command

March 6, 2025

Contributed by:

C M

Note:

To deliver the software packages in a separate step before performing the update, use the Delivery command.

Command

Select a device, an OU, a Dynamic Device Group or devices in the All devices window.
On the context menu, click Commands > Update.
To inform users before the update will be processed, we recommend that you select the Inform user option. For further information, see Command options and Update deferment by users.

For further information on the impact, see User information before update.
To format the system partition of the device’s’ flash memory before writing, select the option Format system partition before update.
Define the point in time for the update process. For further information, see Scheduling commands and Executing commands.
Click Execute.

The update process is triggered at the defined time. The update status is displayed for each device in its Properties window. During the update process, the status [Update in progress] is shown. Detailed information about the currently processed action with time stamp is shown additionally. Example:

Update in progress (Transfer started – 2022-08-20 11:34:23) Update in progress (Transfer completed – 2022-08-20 11:35:45) Update in progress (Installation started – 2022-08-20 11:35:48) Update in progress (Installation completed – 2022-08-20 11:37:56)

For further information, see Command results and update information per device.

Note that updates are only performed, if the relevant IDF has been modified. If an update fails, no efforts will be made to retry.

Note:

When you execute an Update command, the relevant information is transferred to the devices as a URL. To create the URL, the system uses the values set in Device configuration > Firmware at the time when the command is run. Note that if the client initiates the update, the local Firmware configuration is relevant.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Performing updates via command

March 6, 2025

Contributed by:

C M

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Performing updates via command

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