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Scout Enterprise Management Suite

Configuring status messages for devices

The Scout Keep Alive service helps you configure automatic updating of status of your devices (keep alive messages).

  1. In the Scout Console, open the relevant network settings. For all devices, choose Options > Base device configuration > Network > Advanced. Alternatively, for a specific OU or device, open the Device configuration > Network > Advanced dialog.

    Setup network

  2. Select the [Send keepalive packet] option.

  3. On the right of it, enter a time interval in seconds.

  4. Confirm with OK.

Within the defined time interval, the configured devices send their status messages to the [Scout Keep Alive service]. The status messages result in a refresh of the device icons in the tree view and of the relevant device property in the [Scout Console]:

Dia statistic

If, however, a status message within the defined interval is missing, the device status in the [Scout Console] is set to [Switched off]:

Dia statistic

Configuring status messages for devices