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Scout Enterprise Management Suite

Overview
Interface of the Scout Console
Device management
Device configuration
Advanced device configuration and Advanced options
Defining applications
Client remote management by commands
Remote maintenance
- Device identifier for support
- Mirroring
  - Requirements
  - Mirroring from Scout Console
  - Troubleshooting mirroring
- Device diagnostics
Firmware update
Passwords
- Local device password
  - Changing local device password via Scout Console
  - Changing local device password on a device
- Scout Console password
Managing administrators
Scout Keep Alive service
- Configuring status messages for devices
- Log files of the Scout Keep Alive service
Console communication
Import/Export
- Exporting
- Importing
Log files and optimizing
- Log files
- Optimizing
  - Optimizing with handshake
  - Database cleanup
Appendix

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Troubleshooting mirroring

March 6, 2025

Contributed by:

C M

Error / problem	Reason	Solution
From a Scout Server with multiple network adapters, establishing a mirror session fails	The mirror session is not set up via the correct network adapter.	In the Registry, set the key BindIPAddress to the IP address of the network adapter the device is connected to: `HKEY_CURRENT_USERSoftwareUniconScoutSettingsBindIPAddress`

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Troubleshooting mirroring

March 6, 2025

Contributed by:

C M

Troubleshooting mirroring

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