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Scout Enterprise Management Suite

Overview
Interface of the Scout Console
Device management
Device configuration
Advanced device configuration and Advanced options
Defining applications
Client remote management by commands
Remote maintenance
Firmware update
Passwords
- Local device password
  - Changing local device password via Scout Console
  - Changing local device password on a device
- Scout Console password
Managing administrators
Scout Keep Alive service
- Configuring status messages for devices
- Log files of the Scout Keep Alive service
Console communication
Import/Export
- Exporting
- Importing
Log files and optimizing
- Log files
- Optimizing
  - Optimizing with handshake
  - Database cleanup
Appendix

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Scout Enterprise Management Suite

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Remote maintenance

March 6, 2025

Contributed by:

C M

For maintenance, user help-desk and troubleshooting purposes, the administrator can use different tools to access the devices.

Device identifier for support
Mirroring
Device diagnostics

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Instructions for Contributors

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Remote maintenance

March 6, 2025

Contributed by:

C M

Remote maintenance

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