Manage connections

You can view, remove, or edit the connections on the Connect Citrix components page.

Provisioning Service dashboard

View connections

You can view details of all the connected and disconnected components available in this view. The following table describes the different columns of the Create connection page:

Column Description
Host name The FQDN of the server.
Resource location The resource location configured to reach the component.
Type The type of the connection. This can be Provisioning Service and StoreFront.
Version The version of the CitrixInfraMonitor.msi installed on the component.
Created by The name of the admin who created the connection.
Creation date The date on which the connection is established.
Last updated The date on which the connection was last updated.
State The different states are Connecting, Connected, and Disconnected.
 
  • Connecting: This state indicates that it can take approximately five minutes for data to appear for the new component and approximately 10 minutes for the resource utilization data to be available.
 
  • Connected: This state indicates that the connection between the components and the site is up and running.
 
  • Disconnected: This state indicates that the connection between the components and the site is disconnected. Possible reasons for the Disconnected state include server downtime or the site being unable to connect to Citrix Infrastructure Monitor.

Note:

The Cloud Connector connections are automatically populated in this view when connected to the cloud site.

Edit the connection

Editing the connection might be required to update the administrator credentials used to establish the Provisioning Service or StoreFront connection.

To edit an existing connection, do the following:

  1. Navigate to the Connect Citrix components page from the Settings or Infrastructure tab.
  2. On the list of connections table, click the three dots at the end of the row on the component of interest.
  3. Click Edit and update the details as required.

Remove a component

You can do it from the Monitor UI or using the PowerShell command.

Using Monitor UI

Removing a component is a process of deregistering a Provisioning Service or StoreFront connection from Monitor. Once the deregistration process is complete, new data collection is stopped for the selected component. To remove an existing connection:

  1. Navigate to the Connect Citrix components page from the Settings or Infrastructure tab.
  2. On the list of connections table, click the three dots at the end of the row on the component of interest.
  3. Click Remove. The connection is deregistered and removed from Monitor.

Using PowerShell command

In the event you need to deregister a given component, run the following PowerShell command on the device where PoshSDK is installed:

Remove-MonitorDirectorAgent -Fqdn <FQDN of component> -Component <component> -ResourceLocationId <resourceLocationID> -AdminAddress localhost:19097
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A sample command to remove registration of the Citrix Infrastructure Monitor is as follows:

Restart infra monitor

Note:

Deregistering a component only stops the data flow from the specific component to Monitor. If you need to uninstall Citrix Infrastructure Monitor, uninstall it from the Control panel.

Manage connections