Resource locations

Citrix automatically creates a resource location and Cloud Connectors when you create the first catalog for publishing desktops and apps.

In the subscriptions pane, if you select a subscription:

  • The Details tab shows the number and names of catalogs and images in the subscription. It also indicates the number of machines that can deliver desktops or apps. That count does not include machines used for other purposes, such as images, Cloud Connectors, or RDS license servers.
  • The Resource Locations tab lists each resource location. Each resource location entry includes the status and address of each Cloud Connector in the resource location.

The ellipsis menu in a resource location’s entry contains the following actions:

  • Run Health Check: Selecting Run Health Check starts the connectivity check immediately. If the check fails, the Cloud Connector’s state is unknown, because it is not communicating with Citrix Cloud.
  • Restart Connectors: Citrix recommends restarting only one Cloud Connector at a time. Restarting takes the Cloud Connector offline.

    • Select the check box for the Cloud Connector you want to restart. Click Restart.
  • Add Connectors: Adding a Cloud Connector typically takes 20 minutes to complete. Provide the following information:

    • How many Cloud Connectors to add
    • Domain service account credentials, which are used to join the Cloud Connector machines to the domain
    • Machine performance
    • Azure resource group. The default is the resource group last used by the resource location.
    • Organizational Unit (OU). The default is the OU last used by the resource location.
    • Whether your network requires a proxy server for internet connectivity. If you indicate Yes, provide the proxy server FQDN or IP address, and port number.
    • When you’re done, click Add Connectors.
  • Delete Connectors: If a Cloud Connector cannot communicate with Citrix Cloud, and a restart does not resolve the issue, Citrix Support might recommend deleting that Cloud Connector.

    • Select the check box for the Cloud Connector you want to delete. Then click Delete When prompted, confirm the deletion.
    • You can also delete an available Cloud Connector. However, if deleting that Cloud Connector would result in fewer than two available Cloud Connectors in the resource location, you’re not allowed to delete the selected Cloud Connector.
  • Select Update Time: Citrix automatically provides software updates for the Cloud Connectors. During an update, one Cloud Connector is taken offline and updated, while other Cloud Connectors remain in service. When the first update completes, another Cloud Connector is taken offline and updated. This process continues until all Cloud Connectors in the resource location are updated. The best time to start updates is usually outside your typical business hours.

    • Choose the time to begin updates, or indicate that you want updates to start when an update is available. When you’re done, click Save.
  • Rename: Enter the new name for the resource location. Click Save.
  • Configure Connectivity: Indicate whether users can access desktops and apps through the Citrix Gateway service, or only from within your corporate network.
Resource locations

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