Citrix Cloud

Citrix Cloud Service Trials

Trials for individual Citrix Cloud services are delivered through the Citrix Cloud management console. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC) or pilot deployment.

When you’re ready to buy Citrix Cloud services, your trial is converted to a production service. There’s no need to reconfigure anything or create a separate production account.

Service trial overview

The information in this section applies to most Citrix Cloud service trials. Services with different trial terms are described in separate sections.

Citrix Cloud Trial
  Number of subscribers allowed 25
  Maximum length of trial 60 calendar days
  Data retention period 90 calendar days after trial expiration
  Availability Restricted availability
  Resource location Customer provided and configured
  User session length Unlimited
  Local Microsoft Active Directory integration Yes
  Choice of resource locations Yes
  Deploy to on-premises Yes
  Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Full feature set
  Endpoint Management Full feature set
  Customizable Yes

Requesting a service trial

Citrix Cloud trial access is managed on a per-service basis. For some services, you can request a trial as described in Request a service trial in this article. For other services, you must request a demo before you receive trial access, as described in Request a service demo in this article.

Service trial period

For most services, you have 60 days to try out the service after your trial request is approved. You can request a trial for a service only once.

Purchasing service subscriptions

You can buy a service subscription at any time during your trial or during the data retention period. For more information, see Buy Citrix Cloud services.

After you buy a subscription, your trial is converted to a production service. Administrators and users can access the service and any data that you added during the trial remains intact.

Citrix DaaS Standard for Azure

This section describes the following types of trials for Citrix DaaS Standard for Azure (formerly Citrix Virtual Apps and Desktops Standard for Azure):

  • Auto-approved trial: After you request the trial through the Citrix Cloud management console, the trial is approved automatically and ready to use.
  • Sales-approved trial: After you contact a Citrix sales representative to request a trial, the sales representative approves the trial. After approval, the trial is ready to use.
Auto-approved trial Sales-approved trial
  Maximum length of trial 7 calendar days 14 calendar days
  Data retention period 30 calendar days after trial expiration 90 calendar days after trial expiration

Depending on the trial type, you have seven or 14 days to use the service. You can request a trial for the service only once.

Depending on the trial type, Citrix retains any data that you add to the service for 30 days or 90 days after the trial expires. If you buy a subscription to the service during this retention period, administrators and users can access the service with your data intact.

You can buy a subscription to the service through the Azure Marketplace or by contacting your Citrix sales representative.

Request a service demo

For some services, you must request a demo from a Citrix sales representative before you can try out the service. Requesting a demo allows you to discuss your organization’s cloud service needs with a Citrix sales representative. Also, the sales representative ensures you have all the information needed to use the service successfully.

  1. Sign in to your Citrix Cloud account.
  2. From the management console, select Request Demo for the service that you want. The service’s demo request page appears.
  3. Complete and submit the form. A Citrix sales representative contacts you to provide more information and walk you through using the service.

Request a service trial

  1. Sign in to your Citrix Cloud account.
  2. From the management console, select Request Trial for the service that you want to try out.

When your trial is approved and ready to use, Citrix sends you an email notification.

Note:

To provide the best customer experience, Citrix reserves the right to approve trials for a limited number of participants at any given time.

Buy Citrix Cloud services

When you’re ready to convert your trial to a production service, visit https://www.citrix.com/buy/ to find a local Citrix partner.

To buy the service, you need your Organization ID (OrgID). Your OrgID appears on the customer menu in the top-right corner of the Citrix Cloud management console. Your OrgID also appears on the Account Settings page.

Account Settings page in Citrix Cloud console with Account Settings menu displayed and Organization ID field highlighted

More information

Citrix Cloud Service Trials