Workspace Environment Management

Enrolled Agents

September 30, 2022

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Lists all enrolled Workspace Environment Management (WEM) agents. You can manage them as needed.

Introduction

After an agent enrolls, it becomes managed. In Directory Objects, you can bind it to a configuration set as needed. For information about enrollment, see Enroll agents.

There are two ways to enroll an agent:

Enroll by invitation. This requires the web console. Users can be invited to participate in the enrollment process.
Enroll with the bearer token or API secure client. This doesn’t require the web console and doesn’t require users to participate in the enrollment process. For more information, see Enroll with the bearer token or API secure client.

On this page, you can perform the following operations:

Refresh. Updates the list of enrolled agents.
Unenroll. Unenrolls an agent.
Edit associated user. Changes the association or removes the associated user.
Remove invalid agents. Removes agents with invalid enrollments.

Unenroll an agent

You can unenroll multiple agents at a time. Unenrolling an agent invalidates its enrollment and removes it from WEM.

To unenroll an agent, perform the following steps:

In Enrollment > Enrolled Agents, select the agent.
In the action bar, select Unenroll.

Edit the associated user

When enrolled, non-domain-joined devices are automatically associated with invited users. Associating a user with a non-domain-joined machine lets WEM apply settings to the user on logon.

To change the association for a device, perform the following steps:

In Enrollment > Enrolled Agents, select the agent.
In the action bar, select Edit associated user. The Edit associated user wizard appears.
Select an identity provider.
Select the domain of the user that you want to add.
In the Select user box, enter the name of the user that you want to add.
After you have finished, click Save.

To remove the associated user for a device, perform the following steps:

In Enrollment > Enrolled Agents, select the agent.
In the action bar, select Edit associated user. The Edit associated user wizard appears.
Select Remove associated user.

Remove invalid agents

If an enrolled agent has been inactive for 270 days, its enrollment becomes invalid. It will no longer be managed by WEM. The Remove invalid agents button appears only when there are invalid agents.

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Enrolled Agents

September 30, 2022

Contributed by:

September 30, 2022

Contributed by:

Enrolled Agents

Introduction

Unenroll an agent

Edit the associated user

Remove invalid agents

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