Installation checklist

Session Remote Start Server

  1. Open <https://<baseURL>/Citrix/<storename>Web> and verify if the page opens.

Note:

Ignore the No logon methods are available on this platform message.

  1. If LogFileName is configured, check file existence, check for any errors in the log.

3rd-party Auth Service Server

  1. Open <https://<Session Remote Start FQDN>/SessionRemoteStart/CitrixAuthService/AuthService.asmx> and verify if it opens without a warning.

StoreFront Server

  1. Open <https://<Session Remote Start FQDN>/SessionRemoteStart/CitrixAuthService/AuthService.asmx> and verify if it opens without warning.
  2. Double check the configurations, including:
    1. Gateway, especially double check the gateway URL and callback URL must be Session Remote Start server.
    2. Authentication methods, especially Delegated Authentication.
    3. Remote Access, specifically applies to the gateway configured above.
  3. Enable FAS plug-in on storefront stores. Federated Authentication Service integration should be enabled on a StoreFront Store using the PowerShell script.

DDC

Check if TrustRequestsSentToTheXmlServicePort is enabled. (How to run the following commandlets please refer to DDC Configuration) asnp Citrix* Get-BrokerSite

Verify if the logon script is configured.

FAS

If FAS has never been installed before, and it is specifically for the installation of Session Remote Start, please ensure that FAS is correctly configured and functional.

  1. Reconfirm that FAS plug-in is enabled on StoreFront, as mentioned in StoreFront checklist using the PowerShell script.
  2. Reconfirm that DDC trust the StoreFront servers requests, as mentioned in DDC checklist (TrustRequestsSentToTheXmlServicePort enabled).
  3. Confirm that Group Policy is correctly configured, especially FAS FQDN is configured. Confirm Group Policy is applied to all necessary machines (StoreFront/VDA/DDC).
  4. Confirm the user rules. If the default rule is used for quick FAS configuration, please do confirm that Domain Computers is NOT denied.

    Default rule

    Edit rule

User Logon Name

For every end user, the User logon name must be configured.

User logon name

Installation checklist