Configure access to workspaces
When you first enable Workspace, a default cloud.com Workspace URL to allow users to access the Workspace from their locally installed Citrix Workspace app or web browsers. You can customize this URL or add additional URLs. For more information, see Workspace URL in this article.
For information on how users can connect to Citrix Workspace, see User access options.
To configure how users authenticate to Workspace, see Configure Authentication.
When a user launches a resource, the user’s device must be able to reach the Virtual Delivery Agent (VDA). For internal users, the endpoint must connect directly to the IP address of the Virtual Delivery Agent (VDA). Remote users can gain external access to their resources if you configure external connectivity with Citrix Gateway or the Citrix Gateway service. For information on enabling remote access to workspaces, see External connectivity in this article.
To configure access settings:
- Go to Citrix Cloud and sign in with your credentials.
- Navigate to Workspace Configuration > Access.
Workspace URL
To configure the cloud.com URLs your end-users use to access their workspace, see Configure Workspace URLs.
Custom Domain
In addition to the cloud.com Workspace URLs, you can use your own custom domain in place of the default Workspace URL. For more information, see Configure a custom domain.
Adaptive Access
The Adaptive access feature enables admins to provide granular level access to the apps that users can access based on the context. For more information, see Adaptive access.
To enable Adaptive Access
- Go to the Access tab
- Go to the section Adaptive access and click the toggle. A confirmation screen appears.
- Press Enable.
To disable Adaptive Access:
- Go to the Access tab
- Go to the section Adaptive access and click the toggle. A confirmation screen appears.
- Press Disable.
External connectivity
Provide secure access for remote subscribers by adding Citrix Gateways or the Citrix Gateway service to resource locations.
Citrix supports the following external connectivity options:
- Citrix hosts Citrix Gateway and Citrix ADC
- You host Citrix Gateway and Citrix ADC on-premises
You can add Citrix Gateways from Workspace Configuration > Access > External Connectivity or from Citrix Cloud > Resource Locations.
Note:
The External Connectivity part of the Workspace Configuration > Access page isn’t available in Citrix Virtual Apps Essentials. The Citrix Virtual Apps Essentials service uses the Citrix Gateway service, which requires no additional configuration.
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