Licensing guide for Citrix uberAgent
Before you start
- Ensure you have a valid entitlement that includes Citrix uberAgent.
- Verify that you have at least one account that has access to your licenses in the My Citrix portal.
Downloading the License
Citrix uberAgent does not require a license server component. Therefore, the license file (uberagent.lic) has to be distributed to all endpoints where uberAgent is installed. Use the Citrix Manage license portal to allocate the licenses, download the license file, and distribute it to the endpoints.
- From a web browser, go to www.citrix.com.
- Click Sign In > My Citrix account and type your user ID and password.
- Select Manage Licenses.
- The landing page displays only new licenses within 30 days and expiring term licenses. You can use the Find a license by… search to find all licenses using one of the search criteria. For uberAgent licenses, click Download uberAgent license.
- Download the license file, and save the file to a location from where you can distribute it to your endpoints. Note that the license file only works if it has not been modified.
Manual Installation
To apply a license file to an uberAgent installation, follow these steps:
- Locate the license file you downloaded from your My Citrix portal.
- Copy the license file to the uberAgent installation directory (Windows) or to
/Library/Application Support/uberAgenton macOS.- uberAgent 7.3.1 and earlier default directory (Windows):
%ProgramFiles%\vast limits\uberAgent
- uberAgent 7.3.1 and earlier default directory (Windows):
- After pasting the license file, start or restart the uberAgent service or daemon to apply the new uberAgent license file.
Central License File Management
uberAgent is able to install license files automatically from a centrally managed license file share. For more information, see Central License File Management. Using this approach, the license file downloaded from the My Citrix portal must be placed on the configured file share instead of the installation directory.
Renew a License
Citrix uberAgent does not have an auto-renew feature. To renew a license, download the latest copy of your uberAgent license file from the My Citrix portal and apply it as described in the preceding section. uberAgent supports multiple license files. The agent uses the first license file that is valid. For more information, see Supported License File Names & Multiple License Files.
Note
If you have previously deployed an uberAgent license that was not issued by Citrix, you can also follow the preceding steps to renew your uberAgent license.
Advanced Licensing Options
See Licensing for knowledge base articles about the licensing.