Fixed issues
Fixed issues in 2203 LTSR Cumulative Update 4 (CU4) Update 1
VDA for single-session and multi-session OS
System Exception
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VDAs might experience a fatal exception on picadd.sys and display a blue screen with the following error message:
Error: Bug Check 0x96 INVALID_WORK_QUEUE_IT
Note:
This fix is available only in CU4 Update 1 Minimal installers.
[CVADHELP-24383]
Fixed issues in 2203 LTSR Cumulative Update 4 (CU4)
The following issues have been fixed since Citrix Virtual Apps and Desktops 7 2203 LTSR CU3:
Citrix Director
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Memory usage might not be displayed in Citrix Director console > Trends > Load Evaluator Index. [CVADHELP-22202]
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In Citrix Director, machine usage in Director console > Trends > Machine Usage > Multi-session OS Machines appears as 0 (Zero) in the In Use column for all Delivery Groups. [CVADHELP-22498]
Citrix Policy
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The virtual channel policy value VirtualChannelWhiteList in the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\VCPolicies setting might become corrupt and fail to apply on the VDA after restart. This issue occurs when you delete files from the C:\ProgramData\Citrix\GroupPolicy folder or cut the contents in the folder and paste them in a different location. [CVADHELP-21420]
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Group Policy Modeling value shows the disabled value instead of the actual value. For example, the Display memory unit value is displayed as disabled instead of the actual value, 65536 KB. [CVADHELP-22484]
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Attempts to apply Citrix user policies on different domains might fail when you upgrade a VDA to version LTSR CU7. [CVADHELP-22992]
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When you select a user from Citrix Group Policy Modelling Wizard and choose the Skip to the final page of the wizard without collecting additional data option, this error message might appear on the Summary page:
Value cannot be null.
Parameter name key
[CVADHELP-23211]
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After a profile reset, folder redirection might fail intermittently. [CVADHELP-23397]
Citrix Provisioning
Citrix Provisioning 2203 CU4 documentation provides specific information about the updates in this release.
Citrix Studio
- The Logging view in Citrix Studio might not display data. [CVADHELP-23016]
Delivery Controller
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Certain Citrix XML performance counters might not be added to the performance monitor graph. [CVADHELP-21785]
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Attempts to create a new hosting connection on the XenServer pool master might fail with this error message:
The host server cannot be contacted. check that the connection has a valid host address and that the host server is powered on and working properly.
Failed to obtain XenServer host list.
[CVADHELP-21320]
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VDAs might fail to register and might remain stuck in the initialization state with the session count showing as -1. [CVADHELP-22473]
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When a persistent VDA running Microsoft Windows 11 resets the password you might not be able to log on to the VDA. A domain trust relationship failure error message might appear in the event log once every 30 days. [CVADHELP-22633]
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While creating AWS machine catalogs, the prepare-identity volume might not be removed automatically even after the corresponding preparation virtual machine has been terminated and deleted. [CVADHELP-23629]
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With this fix, Machine Creation Services supports vSAN 8. [CVADHELP-23415]
Linux VDA
Linux VDA 2203 CU4 documentation provides specific information about the updates in this release.
Metainstaller
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When you install VDA for multi-session OS with the Enable connections to a server machine option enabled and upgrade the VDA, Additional Components for Master MCS Image text is displayed in the upgrade wizard instead of Additional Components for Enable Brokered Connections to a Server.
Note:
This fix is applicable from Citrix Virtual Apps and Desktops 1912 LTSR CU8 and upgrades from 1912 LTSR CUs to 1912 LTSR CU8 and above. However, the fix is not applicable for XenApp and XenDesktop 7.15 LTSR CUs and Upgrades from XenApp and XenDesktop 7.15 LTSR to Citrix Virtual Apps and Desktops 1912 LTSR CUs.
[CVADHELP-21557]
Profile Management
Profile Management 2203 CU4 documentation provides specific information about the updates in this release.
Session Recording
Session Recording 2203 CU4 documentation provides specific information about the updates in this release.
StoreFront
StoreFront 2203 CU4 documentation provides specific information about the updates in this release.
Universal Print Server
Client
- The Print Spooler service might exit unexpectedly while printing a file using Citrix Universal Print Server. [CVADHELP-23548]
VDA for single-session OS
Installing, Uninstalling, Upgrading
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When you upgrade Citrix Virtual Apps and Desktops 2203 LTSR from CU1 to CU2, the values EnableVistaMousePointers, EnforceUserPolicyEvaluationSuccess, Flag, and CitrixDoD that were manually created under the following registry keys might disappear:
-
HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\PortICAName:
EnableVistaMousePointersType: DWORD
Value: 1
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HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Ica\GroupPolicyName:
EnforceUserPolicyEvaluationSuccessType: DWORD
Data: 0
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HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\AppInit_DLLs\Smart Card HookName:
FlagType: DWORD
Value: 0
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HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Graphics\AdapterMerits
Name:
CitrixDoDType: DWORD
Value: 0
[CVADHELP-22569]
-
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After you upgrade a VDA to 1912 LTSR CUx or 2203 LTSR CUx, the value of ApplicationLaunchWaitTimeoutMS under the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI might not be restored. [CVADHELP-22758]
Keyboard
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When you switch between keyboard layouts such as United Kingdom and United States, intermittent language issues might occur with the keyboard in the session. [CVADHELP-23134]
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When you use Citrix Workspace app on Ubuntu with VDA version 2203 LTSR CU3 or earlier, the keyboard layout synchronization might not work correctly. For example, if a user changes the local and server-side keyboard layouts from English to German, the keyboard might display an incorrect character output even though both the keyboards have German layouts. [CVADHELP-23836]
Printing
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When you restart a VDA with the Universal Print Server policies enabled, load balancing for Universal Print Servers might fail to start. [CVADHELP-21498]
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Local printers might not get redirected to the session during the first launch. However, the local printers are redirected during subsequent launches. [CVADHELP-23334]
Session/Connection
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The Windows Audio service might not start automatically when you install Virtual Delivery Agent using the
servervdicommand line parameter. This error message appears in the notification area:The Audio Service is not running.
[CVADHELP-19823]
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The sessions might remain stuck in the Logging Off state on the Cloud Studio or Monitor until the system is booted. The issue occurs when the RemotePC VDAs are shut down from within the RemotePC. [CVADHELP-20988]
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When you copy content from session 1 using clipboard mapping and attempt to paste it into session 2, the content might not appear in the clipboard of session 2. The issue occurs when session 2 is launched after the content is copied from session 1. [CVADHELP-22746]
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After you upgrade a VDA to version 2203, the Skype for Business app might display a splash screen when started and become unresponsive. [CVADHELP-22790]
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Client drive mapping (CDM) might not work on freshly installed VDA version 2203 LTSR CU2 running Microsoft Windows Server when Citrix Print Manager Service is disabled. [CVADHELP-22946]
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When the Shellbridge feature is enabled on the VDA, seamless application sessions from HTML5 and Android might show unexpected UI windows that can block user input. [CVADHELP-22984]
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The values SaveRsopToFile, SaveRsopToMemory, and SaveRsopToRegistry under the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\GroupPolicy might not be restored. [CVADHELP-23184]
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Citrix Audio Redirection might fail to work with VDA version 2203 LTSR CU3 when more than eight audio devices are connected to a user device. [CVADHELP-23238]
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The Webcam redirection might fail on Citrix Workspace app for Mac running macOS Ventura. [CVADHELP-23356]
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Attempt to start applications with a custom ICA file might fail after upgrading the VDA to version 2203 LTSR CU3. [CVADHELP-23424]
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If the Session Recording agent is not installed on the VDA and you run Get-BrokerSessionRecordingStatus, Start-BrokerSessionRecording, and Stop-BrokerSessionRecording PowerShell commands, then the VDA deregisters and registers again with the Delivery Controller within a few seconds. This action has no impact on the existing sessions. If the Session Recording agent is installed on the VDA, the PowerShell commands work without issue. [CVADHELP-23491]
Smart Cards
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When you start a session using a smart card and try to unlock a locked session, you might receive a prompt to enter a password instead of a smart card PIN. This issue occurs when you have installed the Microsoft patch, KB5018410. [CVADHELP-21665]
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CtxSvcHost (CtxSmartCardSvc) might exit unexpectedly when you log off from the VDA. [CVADHELP-23172]
System Exceptions
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Internal websites of certain third-party applications with VDA installed might not allow access without a prompt. [CVADHELP-22081]
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The Citrix PDF Universal Printer driver might exit unexpectedly because of the faulting acfpdfuamd64.dll module. [CVADHELP-22085]
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The wfica32.exe process might exit unexpectedly. [CVADHELP-22234]
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VDAs might experience a fatal exception on Wdica.sys and display a blue screen. [CVADHELP-22482]
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The Citrix software graphics process (Ctxgfx.exe) might constantly consume all the available memory within a session causing it to eventually disconnect. [CVADHELP-22515]
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The graphics status indicator process, GfxStatusIndicator.exe might exit repeatedly. [CVADHELP-23141, CVADHELP-23142]
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After you upgrade a VDA from version 2203 LTSR CU2 to CU3, VDAs might experience a fatal exception on picadm.sys and display a blue screen. [CVADHELP-23486]
User Experience
- The wfshell.exe process might become unresponsive while copying and pasting large data in Microsoft Excel. [CVADHELP-22425]
VDA for multi-session OS
Keyboard
-
After upgrading a VDA to version 2305 or version 2203 LTSR CU3, shortcut key combinations might not work correctly. For example, in a Word document, pressing the Ctrl+Shift+K key on a selected word capitalized it. But, if you release the K key and press it again, the change is not reverted. [CVADHELP-23721]
-
When you use Citrix Workspace app on Ubuntu with VDA version 2203 LTSR CU3 or earlier, the keyboard layout synchronization might not work correctly. For example, if a user changes the local and server-side keyboard layouts from English to German, the keyboard might display an incorrect character output even though both the keyboards have German layouts. [CVADHELP-23836]
Printing
-
When you restart a VDA with the Universal Print Server policies enabled, load balancing for Universal Print Servers might fail to start. [CVADHELP-21498]
-
Local printers might not get redirected to the session during the first launch. However, the local printers are redirected during subsequent launches. [CVADHELP-23334]
Session/Connection
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The sessions might remain stuck in the Logging Off state on the Cloud Studio or Monitor until the system is booted. The issue occurs when the RemotePC VDAs are shut down from within the RemotePC. [CVADHELP-20988]
-
Attempts to open PDF files using Adobe Acrobat Reader DC in Citrix Servers might fail with this error message:
Werfault.exe - Application Error
The application was unable to start correctly (0xc0000142). Click Ok to close the application.
[CVADHELP-21779]
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Session Recording might continue to record even after you log off from the session or if the session is disconnected. [CVADHELP-22097]
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When you switch between endpoints without disconnecting the session, multiple reboot notifications might appear if scheduled reboot notifications are enabled. [CVADHELP-22226]
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When you open 2 instances of an application and set the DisableToggler setting to five seconds, you might have to wait for about 30 seconds before typing in the second application. [CVADHELP-22679]
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When you copy content from session 1 using clipboard mapping and attempt to paste it into session 2, the content might not appear in the clipboard of session 2. The issue occurs when session 2 is launched after the content is copied from session 1. [CVADHELP-22746]
-
After you upgrade a VDA to version 2203, the Skype for Business app might display a splash screen when started and become unresponsive. [CVADHELP-22790]
-
When you reconnect to a session after changing the client’s DPI value, the new value might not be applied to the session. [CVADHELP-23007]
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After you upgrade the VDA to version 2203 LTSR CU2, the VDAs might unregister. [CVADHELP-23187]
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Attempt to start applications with a custom ICA file might fail after upgrading the VDA to version 2203 LTSR CU3. [CVADHELP-23424]
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The Webcam redirection might fail on Citrix Workspace app for Mac running macOS Ventura. [CVADHELP-23238]
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If shellbridge is enabled, you might not be able to log off from a session by clicking the X icon on the window. [CVADHELP-23425]
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With this fix, the toast notifications might appear correctly in seamless sessions. You must enable shellbridge for the fix to work. However, the fix is implemented with the following visual limitations:
- A black background. surrounds the toast notification.
- The toast notification covers some of the local taskbar areas.
[CVADHELP-23498]
Smart Cards
-
When you start a session using a smart card and try to unlock a locked session, you might receive a prompt to enter a password instead of a smart card PIN. This issue occurs when you have installed the Microsoft patch, KB5018410. [CVADHELP-21665]
-
CtxSvcHost (CtxSmartCardSvc) might exit unexpectedly when you log off from the VDA. [CVADHELP-23172]
System Exceptions
-
The Citrix PDF Universal Printer driver might exit unexpectedly because of the faulting acfpdfuamd64.dll module. [CVADHELP-22085]
-
The wfica32.exe process might exit unexpectedly. [CVADHELP-22234]
-
VDAs might experience a fatal exception on Wdica.sys and display a blue screen. [CVADHELP-22482]
-
Citrix HDX HTML5 Video Redirection Service (WebSocketService.exe) might exit unexpectedly while using Microsoft Teams. [CVADHELP-22561]
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After you upgrade a VDA from version 2203 LTSR CU2 to CU3, VDAs might experience a fatal exception on picadm.sys and display a blue screen. [CVADHELP-23486]
User Experience
- The wfshell.exe process might become unresponsive while copying and pasting large data in Microsoft Excel. [CVADHELP-22425]
User Interface
- On Windows Server version 2019 and earlier, VDAs might fail to send mouse events to the endpoint causing graphics or mouse issues in the applications. [CVADHELP-21525]