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Security Information and Event Management (SIEM) integration and get started
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Splunk architecture with Citrix Analytics add-on application
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Configuration issues with Citrix Analytics add-on for Splunk
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Troubleshooting guidance for Sentinel Integration via Logstash
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SIEM integration using Kafka or Logstash based data connector
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Leveraging Citrix Analytics SIEM Data Model for Threat Analysis and Data Correlation
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Troubleshoot Citrix Analytics for Security and Performance
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Trigger Virtual Apps and Desktops events, SaaS events, and verifying event transmission
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No user events received from supported Citrix Workspace app version
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Configured Session Recording server fails to connect
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Configured Session Recording server fails to connect
Your Session Recording server fails to connect to Citrix Analytics after configuration. Therefore, you don’t see the configured server on the Session Recording site card.
To troubleshoot this issue, do the following:
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On your configured Session Recording server, run the following PowerShell command to check the Client Machine Identification (CMID).
Get-WmiObject -class SoftwareLicensingService | select Clientmachineid
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If CMID is empty, add the following registry files in the specified paths.
Registry name Registry path Key type Value AuditorUniqueID
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SmartAuditor\Server\
String Enter your UUID. EnableCASUseAuditorUniqueID
Computer/HKEY_LOCAL_MACHINE/SOFTWARE/Citrix/SmartAuditor/Server/
REG_DWORD 1 -
Restart the following services:
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Citrix Session Recording Analytics Service
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Citrix Session Recording Storage Manager
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