Citrix Customer Experience Improvement Program (CEIP)
When you participate in the CEIP, anonymous statistics and usage information are sent to Citrix to help improve the quality and performance of Citrix products. In addition, a copy of the anonymous data is sent to Google Analytics (GA) for fast and efficient analysis. GA is disabled by default.
Registry settings
By default, you automatically participate in the CEIP when you install the Linux VDA. The first upload of data occurs approximately seven days after you install the Linux VDA. You can change this default setting in the registry.
- CEIPSwitch
Registry setting that enables or disables the CEIP (default = 0):
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP
Name: CEIPSwitch
Value: 1 = disabled, 0 = enabled
When unspecified, the CEIP is enabled.
You can run the following command on a client to disable the CEIP:
/opt/Citrix/VDA/bin/ctxreg update -k "HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP" -v "CEIPSwitch" -d "1"
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- GASwitch
Registry setting that enables or disables GA (default = 1):
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP
Name: GASwitch
Value: 1 = disabled, 0 = enabled
When unspecified, GA is disabled.
You can run the following command on a client to enable GA:
/opt/Citrix/VDA/bin/ctxreg update -k "HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP" -v "GASwitch" -d "0"
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- DataPersistPath
Registry setting that controls the data persisting path (default = /var/xdl/ceip):
Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP
Name: DataPersistPath
Value: String
You can run the following command to set this path:
/opt/Citrix/VDA/bin/ctxreg update -k "HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CEIP" -v "DataPersistPath" -d "your_path"
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If the configured path does not exist or cannot be accessed, data is saved in the default path.
CEIP data collected from the Linux VDA
The following table gives an example of the types of anonymous information collected. The data does not contain any details that identify you as a customer.
| Data Point | Key Name | Description |
|---|---|---|
| Machine GUID | machine_guid | Identifying the machine where the data originates |
| AD solution | ad_solution | Text string denoting the machine’s domain-joining method |
| Linux kernel version | kernel_version | Text string denoting the machine’s kernel version |
| LVDA version | vda_version | Text string denoting the installed version of the Linux VDA. |
| LVDA update or fresh install | update_or_fresh_install | Text string denoting the current Linux VDA package is being freshly installed or updated |
| LVDA installed method | install_method | Text string denoting that the current Linux VDA package is installed by using MCS, PVS, easy install, or manual installation. |
| HDX 3D Pro enabled or not | hdx_3d_pro | Text string denoting whether HDX 3D Pro is enabled on the machine |
| VDI mode enabled or not | vdi_mode | Text string denoting whether VDI mode is enabled |
| System Locale | system_locale | Text string denoting the locale of this machine |
| LVDA key services last restart time | ctxhdx ctxvda | The last restart time of the ctxhdx and ctxvda services, in the format of dd-hh:mm:ss, for example, 10-17:22:19 |
| GPU type | gpu_type | Denoting the GPU type of the machine |
| CPU cores | cpu_cores | Integer denoting the number of CPU cores of the machine |
| CPU frequency | cpu_frequency | Float denoting the CPU frequency in MHz |
| Physical memory size | memory_size | Integer denoting the physical memory size in KB |
| Launched session number | session_launch | Integer denoting the number of sessions launched (logged on or reconnected) on the machine at the time we collect this data point |
| Linux OS name and version | os_name_version | Text string denoting the Linux OS name and version of the machine |
| Session key | session_key | Identifying the session where the data originates |
| Resource type | resource_type | Text string denoting the resource type of the launched session: desktop or <appname>
|
| Active session time | active_session_time | Used to save the session’s active times. One session can have multiple active times because the session can disconnect/reconnect |
| Session duration time | session_duration_time | Used to save the session’s duration from logon to logoff |
| Receiver client type | receiver_type | Integer denoting the type of Citrix Workspace app used to launch the session |
| Receiver client version | receiver_version | Text string denoting the version of Citrix Workspace app used to launch the session |
| Printing count | printing_count | Integer denoting the number of times the session uses the printing function |
| USB redirection count | usb_redirecting_count | Integer denoting the number of times the session uses a USB device |
| Gfx provider type | gfx_provider_type | Text string denoting the graphics provider type of the session |
| Shadowing count | shadow_count | Integer denoting the number of times the session has been shadowed |
| User selected Language | ctxism_select | Composed long string that contains all languages that users have selected |
| Smartcard redirecting count | scard_redirecting_count | Integer denoting the number of times smart card redirection is used for session logons and user authentication for in-session apps |