Product documentation
Citrix Workspace app for Windows
Current Release 2402 LTSR 2203.1 LTSR 1912 LTSR
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Citrix Workspace app for Windows

October 7, 2024
Contributed by: 
C S

Citrix Workspace app for Windows is a free-to-install app that provides access to your applications and desktops using Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) from a remote client device. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers.

You can use Citrix Workspace app on PCs, tablets, and thin clients. By using Citrix StoreFront with Citrix Workspace app, your organization can provide self-service access to applications and desktops. And that access comes with a common user interface, regardless of the endpoint device hardware, operating system, or form factor.

For information about the features available in Citrix Workspace app for Windows, see Citrix Workspace app feature matrix.

Important:

This documentation reflects features and configurations in the Current Release (CR) of Citrix Workspace app for Windows.

The documentation for the Long Term Service Release (LTSR) version of Citrix Workspace app 2402 for Windows is available at Citrix Workspace app LTSR for Windows.

For more information about the lifecycles of CRs and LTSRs, see Lifecycle Milestones for Citrix Workspace app.

For detailed information about the features, fixed issues, and known issues, see the About this Release page.

For more information about new UI features, see What’s new for Workspace UI.

For information about deprecated items, see the Deprecation page.

Language support

Citrix Workspace app for Windows is adapted for use in languages other than English. For a list of languages supported by Citrix Workspace app for Windows, see Language support.

Earlier versions

Documentation for this product version is provided as a PDF because it is not the latest version. For the most recently updated content, see the Citrix Workspace app for Windows current release documentation. That documentation includes instructions for upgrading from earlier versions.

Note:

Links to external websites found in the PDF take you to the correct pages, but links to other sections within the PDF are no longer usable.

Customer Experience Improvement Program (CEIP)

Data collected Description What we use it for
Configuration and usage data The Citrix Customer Experience Improvement Program (CEIP) gathers configuration and usage data from and automatically sends the data to Citrix and Google Analytics. This data helps Citrix improve the quality, functionality, and performance of the , appropriately allocate resources for product development purposes, and maintain service levels and manage staffing and infrastructure investment.

Data collected

As noted above, Citrix collects configuration and usage data to improve the quality, functionality, and performance of Workspace App, and to allow Citrix to appropriately allocate resources for product development purposes, as well as to maintain service levels and manage staffing and infrastructure investment. The data is used and analyzed in aggregated form only. No user or their machine is singled-out and no analysis is performed on specific end users based on the CEIP data.

The specific CEIP data elements collected by Google Analytics and Citrix Analytics are:

       
Operating system version* version* Authentication configuration language
Session launch method Connection error Connection protocol VDA information
Installer configuration Installer state Client keyboard layout Store configuration
Auto-update preference Connection Center usage configuration Reason for the offline banner
Device Model/Properties Citrix Virtual Apps and Desktops Session Launch Status Virtual app/desktop name Auto-update Status
Connection Lease Details to Workspace URL Migration Feature Usage Usage Auto-update channel
Inactivity Timeout Details Version    

Note:

Starting with version 2206, the doesn’t collect any CEIP data from users located in the European Union (EU), European Economic Area (EEA), Switzerland, and United Kingdom (UK). Update your if you wish to take advantage of this functionality.

Data Collection Preferences

Starting with version 2205, both users and administrators can stop sending CEIP data (except for the two data elements which can be blocked as specified in the Note below) by following the below steps.

  1. Right-click the icon from the notification area.
  2. Select Advanced Preferences. The Advanced Preferences dialog appears.
  3. Select Data Collection.
  4. Select No, Thanks to disable CEIP or to forego participation.
  5. Click Save.

You can also navigate to the following registry entry as an administrator and set the value as suggested:

Path: HKEY_LOCAL_MACHINE\ SOFTWARE\Citrix\ICA Client\CEIP

Key: Enable_CEIP

Value: False

Note:

Once you select No Thanks or set the Enable_CEIP key to False, you can also stop sending the final two CEIP data elements, that is, Operating System and version, by navigating to the following registry entry and set the value:

Path: HKEY_LOCAL_MACHINE\ SOFTWARE\Citrix\ICA Client\CEIP

Key: DisableHeartbeat

Value: True

Additional information

Citrix handles your data according to the terms of your contract with Citrix, and protect it as specified in the Citrix Services Security Exhibit. Citrix Services Security Exhibit is available on the Citrix Trust Center.

Reference articles

Legacy documentation

For product releases that have reached End of Life (EOL), see Legacy documentation.

Citrix Workspace app for Windows
October 7, 2024
Contributed by: 
C S
October 7, 2024
Contributed by: 
C S

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