Citrix Cloud Japan
Citrix Cloud Japan is a Cloud that is isolated and separate from Citrix Cloud, allowing Japanese customers to use certain Citrix Cloud services in a dedicated Citrix-managed environment.
The Citrix Cloud Japan documentation provides details on setting up your account and supported services. This documentation also describes any differences in the services and functions of Citrix Cloud Japan as compared to other Citrix Cloud regions. In cases where features and capabilities are identical in both Citrix Cloud Japan and Citrix Cloud, this documentation provides links to the existing information in the Citrix Cloud documentation.
Available services
The following services are available in Citrix Cloud Japan:
- Citrix Gateway
- Citrix DaaS (formerly Virtual Apps and Desktops)
- License Usage Insights (Citrix partners only)
- Secure Browser
- Citrix Workspace
- Workspace Environment Management service (requires Citrix Cloud Connector version
6.29.0.58841or later)
For more information, see Feature availability for services.
Non-regional data
Certain Logs, including information related to the Customer’s use of the Cloud Services, are non-regional in nature. This data may be replicated and accessed non-regionally as necessary to support the Cloud Services, including for support or troubleshooting, monitoring performance, security, auditing, and to allow for cross-regional authentication.
Logs might be processed non-regionally by Citrix Third Party Suppliers as necessary to perform the Services. See Citrix Cloud Services Data Protection Overview for further information.
Third Party Notifications
Citrix Cloud Japan may include third party software licensed under the terms defined in the Third Party Notices documents for the platform and supported services. For more information, refer to Citrix Cloud Third Party Notifications.
What’s new
Citrix aims to deliver new features and updates to Citrix Cloud Japan customers when they’re available. New releases provide more value, so there’s no reason to delay updates.
This process is transparent to you. Initial updates are applied to Citrix internal sites only and are then applied to customer environments gradually. Delivering updates incrementally maximizes product quality and availability.
For details about the Service Level Agreement for cloud scale and service availability, see the Citrix Cloud Service Level Agreement. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.
October 2023
App Protection: Citrix Cloud Japan now supports Workspace App Protection service. For more information, see App Protection.
August 2022
Improved administrator management interface: Citrix Cloud Japan now includes an improved interface for adding individual administrators and administrator groups. For more information, see the following articles:
July 2022
SAML authentication for administrators preview: Citrix Cloud Japan now supports using SAML authentication for administrator groups in AD. For more information, see Connect SAML as an identity provider to Citrix Cloud Japan.
April 2022
Enable or disable access to the customer dashboard: Citrix Cloud Japan now supports enabling view-only access to the customer dashboard for administrators. For more information, see Citrix Cloud for Partners.
Improved license release for Citrix DaaS: Citrix Cloud Japan now includes an improved workflow for releasing assigned licenses in bulk. For more information, see Monitor licenses and active usage for Citrix DaaS (User/Device).
March 2022
System Log General Availability: System Log is now generally available. System Log displays a timestamped list of events that occurred in Citrix Cloud Japan. View events up to the last 90 days and export events to meet regulatory compliance requirements or for security analysis. For more information, see System Log.
February 2022
Support for SAML as an identity provider: Citrix Cloud Japan now supports using the SAML provider of your choice to authenticate subscribers to Citrix Workspace. For more information, see Connect SAML as an identity provider to Citrix Cloud Japan.
December 2021
Citrix Gateway service is generally available: Citrix Gateway provides secure remote access for external users of Citrix Workspace. For more information, see Citrix Gateway service for Citrix Cloud Japan.
November 2021
Add administrators in Azure Active Directory groups: Citrix Cloud Japan now supports adding administrators to your Citrix Cloud Japan account using Azure AD groups. For more information, see Manage administrator groups.
October 2021
Support for Workspace Environment Management service: Citrix Cloud Japan now supports Workspace Environment Management service. The service uses intelligent resource management and Profile Management technologies to deliver the best possible performance, desktop logon, and application response times for Citrix DaaS deployments. The support requires Citrix Cloud Connector version 6.29.0.58841 or later.
September 2021
Support for Citrix Workspace and Citrix Gateway service: Citrix Cloud Japan now supports the following services:
- Citrix Workspace enables you to deliver secure access to the information, apps, and other content that are relevant to a person’s role in your organization. Users subscribe to the services you make available and can access them from anywhere, on any device.
- Citrix Gateway service provides secure remote access for external users of Citrix Workspace.
For more information, see Feature availability for services.
June 2021
System Log preview: Citrix Cloud Japan now includes the System Log preview feature which displays a timestamped list of events that occurred in Citrix Cloud Japan. View events up to the last 90 days and export events to meet regulatory compliance requirements or for security analysis. For more information, see System Log.