Always On Tracing

Always On Tracing (AOT) is a continuous diagnostic framework for Citrix Virtual Apps and Desktops™. It captures logs automatically across your entire infrastructure and stores them centrally — so issues can be investigated without manual tracing or issue reproduction.

Where to Start

Follow this guide in order the first time. Each page links to the next.

Step Page What You’ll Do
1 Introduction to AOT Understand what AOT is and why it exists
2 How AOT Works Learn the architecture and data flow
3 Plan Your Deployment Size your Log Server and check version requirements
4 Install the Log Server Choose a deployment platform and install
5 Configure the Log Server Set advanced options and verify health
6 Configure Components Point all Citrix components at the Log Server
7 Log Server API Response Codes HTTP response codes for Log Server API calls
8 View and Use Logs Access logs via Director or CLI
9 Common Issues and Fixes Diagnose problems and find answers
10 Deployment Scenarios Log availability by component and scenario
11 Troubleshoot Common Issues Investigate session and VDA failures using the Logs node
12 FAQ Frequently asked questions
13 Fixed Issues Issues resolved in recent releases
14 Known Issues and Limitations Current known issues and workarounds

Installation Paths

If you already know your platform, jump directly to the install guide.

  • Install on Connector Appliance — Recommended. Evergreen updates, no Docker management.
  • Install on Linux — Best for production. Runs without a user session.
  • Install on Windows — Supported via Docker Desktop. Requires an active user session.

Quick Reference

Topic Details
Max connections 128,000 active component connections
Max throughput 10,000 log events/second
Default retention 7 days (configurable 1–30)
Purge threshold 85% disk usage
Compression LZ4, ~2:1 ratio (20–50% size reduction)
Minimum CVAD version 2507 CU1 or 2511+
Supported OS (Linux) Ubuntu 24.04, RHEL 8.10, 9.4
Supported OS (Windows) Win 10/11, Server 2022/2025

This documentation covers Citrix CVAD 2607 LTSR.

Always On Tracing