Client management and onboarding
New devices are configured to the gateway via the First Configuration Wizard.
The devices can be enabled to connect via intranet and via Internet,depending on where the user is located. For this, we recommend that you set up the network configuration in a way that the Scout Server name is resolved internally to the Scout Server and externally to the Scout Cloud Gateway. Users then only have to enter their logon data for the gateway the first time they use their devices outside the intranet. For further information, see General network settings.
Once successfully connected via the Scout Cloud Gateway, the devices remain connected to the gateway and retain their SCG configuration even in the following cases:
- A factory reset for the device is performed
The option Delete Scout Server address must not be selected.
- Firmware update
The option Format system partition before update may be selected.
Note:
If a device is connected via SCG, this information may be displayed in the Scout Console in the Properties window, as well as the SCG address (from Scout 15 2209 and eLux® RP 6 2209). These fields can also be used for creating records.
The official version of this product documentation is in English. Any non-English version is solely provided for your convenience and may include machine-translated content. For more information, please refer to the Machine Translation Disclaimer on Cloud Software Group home.
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CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILITÉ ET TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAÇON.
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ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.