Overview

• Features of the Scout Enterprise Management Suite

• Communication between devices and Scout Server

• Installation

• Keyboard shortcuts

Interface of the Scout Console

• Organizational structure

• Icons in the tree view

• Windows

  • Properties

  • Hardware information

• Status bar

• Display settings

• Changing the language

• Search for devices, OUs or applications

  • Searching the tree view (quick search)

  • Searching the tree view including search options (dialog)

  • Searching for devices in the All devices window

  • Searching for devices using the Advanced search view

• Moving and copying elements

• Switching OU to top-level

Device management

• Self-registration of devices

• DHCP configuration

• Searching for devices (Discovery)

• Reserving device profiles

• Device names

• MAC address

• Secure device management with Scout

• OU filter

  • Setting up an OU filter as subnet filter

  • Setting up an OU filter as user-defined filter

  • Editing OU filter rules

  • Deactivating OU filter for individual devices

  • Re-activating OU filter

• Dynamic Device Groups

  • Using Dynamic Device Groups

  • Special form of Dynamic Device Groups by import

• Device relocation between Scout Servers

  • Relocation procedure

  • Relocation procedure / offline

  • Relocation flow chart

  • Initiating device relocation

  • Scheduling the relocation process

  • Deleting relocation notification

Device configuration

• Concept

  • Inheritance of configuration

  • Blocking inheritance - independent device configuration

  • Supporting local configuration

  • Initiating a one-time update of all device configuration data

  • Accessing device configuration

  • Comparing device configurations between OUs or devices

  • Locking configuration transfer

• Configuration method

  • Configuration run

• Evaluating configuration data

• FollowMe Desktop

  • Configuring FollowMe Desktop

  • Scope of configurable options

• General tab

• Network tab

  • Defining a LAN profile

  • Advanced network settings

  • Defining a WLAN profile

  • WPA support

  • Corporate WLAN

  • Defining a Mobile Internet profile (WWAN)

  • Defining a VPN profile

  • Options for all network profiles

  • Proxy configuration

  • Internet Protocol version 6 (IPv6)

  • Firewall for eLux devices

• Desktop tab

  • Configuring language and colors

  • Keyboard shortcuts

  • Date and time

  • Advanced desktop settings

  • eLux RP 6 User Interface

• Display tab

  • Configuring the display

  • Multiple monitors

  • Screen saver

  • Hide display

• Mouse/Keyboard tab

  • Configuring mouse

  • Configuring keyboard

  • Advanced mouse and keyboard settings

• Firmware tab

  • Configuring firmware updates

  • Protecting firmware configuration

  • Different hardware models

  • Different eLux versions

  • Update to new partition layout (1.77 / 1.84 GB to 2.35 / 2.41 GB)

  • Update to new partition layout (2.35 / 2.41 GB to 3.75 GB)

  • Firmware security through signature

  • Update deferment by users

• Security tab

  • User rights

  • Configuring mirroring

• User authentication

  • Configuring user authentication

  • Additional options for AD users

  • User variables

• Multimedia tab

• Drives tab

  • Defining a network drive

  • Mount points

• Printer tab

  • Defining a locally connected printer

  • Defining a network printer

  • Sharing printers

  • Selecting a default printer

  • CUPS

  • Citrix auto-created printers

  • TCP direct print

  • ThinPrint

• Hardware tab

  • Defining rules for using USB devices

  • Defining rules for USB redirection

  • Safe removal of USB devices

  • Enabling Bluetooth audio devices

  • Webcams

• Diagnostics tab

• Power management tab

  • Configuring power management profiles

  • Defining working hours

  • Sleep mode (Suspend)

• Troubleshooting device configuration

  • Preventing registration of USB multimedia components

Advanced device configuration and Advanced options

• Devices

• Update/Delivery

• Management

• Predefined commands

• Predefined IDFs and containers

• Wake On LAN

• VPN

  • Configuring Cisco AnyConnect / Cisco Secure Client

  • Configuring OpenVPN

• Files configured for transfer

• Advanced file entries

  • Adding individual file entries

  • Changing values of individual file entries

  • Deleting individual file entries

  • Deleting complete sections

• Rules

• Environment variables

• TPM 2.0 support

Defining applications

• General

  • Adding applications

  • Editing application properties

  • Defining free application parameters

  • Parent applications

  • Software defaults

  • Defining application templates

  • Uploading applications from a device to Scout

  • Defining application icons

  • Assigning custom application icons

  • Defining a service app

  • Limiting applications to one logon domain

• Control Application Visibility with the ShowApp Parameter

• Connecting to a Citrix farm

  • StoreFront application

  • StoreFront / Store provisioning file

  • StoreFront / Authentication

  • Self-Service user interface

  • Custom design for Citrix Workspace-App

  • Browser session to access published resources

  • Citrix software defaults

  • Citrix Connection Center

  • Logging for Citrix Workspace-App

  • Updating Citrix Workspace-App

• RDP

  • Defining an RDP Windows desktop session

  • Defining an RDP application

  • Defining a load-balanced RDP session

  • Advanced application settings / RDP and VMware

  • Configuring RemoteFX

• Virtual Desktop

  • Defining a virtual desktop

  • VMware Horizon

• Browser

  • Defining a browser application

  • Preferences Chromium

  • Preferences Firefox

  • Preferences Builtin Browser

  • Browser home directory

  • Kiosk mode for Firefox

• Local and user-defined applications

  • Defining predefined local applications

  • Defining custom applications

  • Defining Zoom for Linux

  • Defining Ekiga SIP Softphone

• Emulation

• Applications in kiosk mode

  • Setting up kiosk mode via console

  • Configuring browser for kiosk mode

  • Configuring Citrix Self-Service for kiosk mode

  • Citrix Self-Service in kiosk mode (current eLux versions)

  • Browser in kiosk mode (current eLux versions)

• Local web sites

• Troubleshooting application definition

• Third party software

  • Avaya Equinox

  • Cisco JVDI

  • deviceTRUST

  • DriveLock

  • Grundig Citrix Extensions

  • HDX RealTime Media Engine

  • JabraXpress Device Updater

  • Microsoft Teams

  • Nutanix Frame

  • Olympus Dictation

  • Philips Speech

  • SecMaker

  • Zoom

Client remote management by commands

• Available commands

• Executing commands

• Scheduling commands

• Command options

• Command results and update information per device

• Command history

• Factory reset command

• User-defined Commands

  • Wiping the data disk

• Creating predefined commands

• Defining templates for standard commands

• eLux Command Scheduler

  • Defining eLux Commands

  • Deferment options for users

  • Suspending eLux Command Scheduler

  • Command definition parameters

Remote maintenance

• Device identifier for support

• Mirroring

  • Requirements

  • Mirroring from Scout Console

  • Troubleshooting mirroring

• Device diagnostics

  • Diagnostics scope and content

  • Log level

  • Requesting diagnostic files

  • Defining an individual template

  • Further diagnostic adjustments

Firmware update

• Requirements

• Access to applied images

• Planning firmware updates

• Performing firmware updates

  • Performing updates via command

  • Updates initiated by the system

  • Performing updates via notification

• User information before update

• Delivering software in advance

  • Performing deliveries via command

  • Performing deliveries via notification

• Dynamic proxy

  • Requirements

  • Frame conditions and roles

  • Update procedure

• Static proxy

• Troubleshooting firmware update

Passwords

• Local device password

  • Changing local device password via Scout Console

  • Changing local device password on a device

• Scout Console password

Managing administrators

• Activating administrator policies

• Adding administrators

• Deleting administrators

• Administrator policy

  • Changing base rights

  • Changing menu rights

  • Changing object rights

  • Changing default object rights

  • Defining a Start OU

• Viewing administrator activities

• Pass-through authentication

• Maintenance windows

Scout Keep Alive service

• Configuring status messages for devices

• Log files of the Scout Keep Alive service

Console communication

• Closing a console

• Sending messages

• Managing consoles

• Managing console commands

Import/Export

• Exporting

• Importing

Log files and optimizing

• Log files

  • Enabling logging

  • Configuring Scout Server log

  • Cleaning up mirror log files

• Optimizing

  • Optimizing with handshake

  • Database cleanup

Appendix

• Program and file directories

• eLux RP 6 partitions

• IP ports

• SNMP

  • Configuring SNMP

  • SNMPD and SNMP Configuration Directives