Session Recording

Event response reports

June 21, 2024

Contributed by:

B C

Overview

You can receive emailed event response reports on a daily or weekly basis. An event response report contains a digest chart as the email body and a csv file as the attachment. The csv file includes a full list of the events during the day or week that have triggered various event responses.

Note:

By selecting email notifications as the event response in your custom event response policy, you can still be notified about each individual occurrence. You can choose regular event response reports, individual notifications, or both.

The following are example digest charts contained in a weekly and a daily event response report:

Weekly	Daily

See the screen capture below for an example csv file that can be linked to an event response report:

An example csv file

Configuration

To receive emailed event response reports on a daily or weekly basis, schedule reports through Session Recording Server Properties. Make sure to configure outgoing email settings on the Email tab too.

Note:

If your Session Recording servers are configured in a load balancing manner, schedule reports on one of the servers. Otherwise, create a schedule on each of your Session Recording servers.

The Report tab

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Event response reports

June 21, 2024

Contributed by:

B C

June 21, 2024

Contributed by:

B C

Event response reports

Overview

Configuration

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