Migrate data from the Single Sign-on central store

The Single Sign-on central store is a centralized repository used by Single Sign-on to store and manage user and administrative data. User data includes user credentials, security question answers, and other user-focused data. Administrative data includes password policies, application definitions, security questions, and other wider-ranging data.

You cannot migrate all data from the Single Sign-on central store to the Self-Service Password Reset central store. This table illustrates the data that can and cannot migrate.

Important

• Self-Service Password Reset does not support Active Directory as a central store, only network shares.
• Self-Service Password Reset supports data only from Single Sign-on 4.8 or 5.0.

To migrate data from the Single Sign-on central store

Before migrating your data, familiarize yourself with Self-Service Password Reset installation and configuration. For more information, see Install and Configure.

1. Create a new central store.
2. Install the Self-Service Password Reset service and console.
3. In the console, specify the new central store location.
4. Create a new user configuration and include the users who have Self-Service Password Reset on Single Sign-on.
5. Copy the Single Sign-on enrollment data and security questions to the new central store.

Note: Ensure that the data proxy account has full control permission of all the copied files.

You need only two folders/files.

Examples

Copy all user’s enrollment data:

\\SSO-SERVER\citrixsync$\People

to

\\SSPR-SVC\citrixsync$\People

Use this command: Robocopy \\SSO-SERVER\citrixsync$\People\ \\SSPR-SVC\citrixsync$\People /e /xd QBA /Log+:copylog.txt /tee

Copy the security questions that are used by customers:

\\SSOSERVER\citrixsync$\CentralStoreRoot\AdminConsole\QuestionBasedAuthentication2\ QuestionBasedAuthentication2

            to

\\SSPRSVC\citrixsync$\CentralStoreRoot\AdminConsole\QuestionBasedAuthentication2\

Use this command: Robocopy \\SSO-SERVER\citrixsync$\CentralStoreRoot\AdminConsole\QuestionBasedAuthentication2\ \\SSPR-SVC\citrixsync$\CentralStoreRoot\AdminConsole\QuestionBasedAuthentication2 /e /Log+:copylog.txt /tee

Now all users can unlock and reset using their Single Sign-on enrollment questions and answers.