System requirements
Important
Citrix does not support installation of any Self-Service Password Reset component on a domain controller. Deploy the Self-Service Password Reset components on dedicated servers.
This article describes the hardware and software requirements for your Self-Service Password Reset environment. This article assumes that each computer meets the minimum hardware requirements for the installed operating system.
Software
Computers in your Self-Service Password Reset environment might require the following supporting system software.
- Windows 2016 and Windows 2012 R2 - Required by Self-Service Password Reset Server.
- Microsoft Windows Installer 2.0 or later - Required by all.
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Microsoft .NET Framework - Required by Self-Service Password Reset Server.
- 4.6.x (Windows 2016)
- 4.5.2 (Windows 2012 R2)
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Internet Information Services (IIS) - Required by Self-Service Password Reset Server.
- IIS 10.0 (Windows 2016)
- IIS 8.5 (Windows 2012 R2)
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VC++ 2008 SP1 runtime - Required by the Self-Service Password Reset Server.
For a first-time installation, you must download vcredist_x86.exe from https://www.microsoft.com/en-us/download/details.aspx?id=26368, and install it on the Self-Service Password Reset Server.
Self-Service Password Reset Server
- Self-Service Password Reset Component - Central store
- Supported Environment - SMB File Share
- Hardware Requirement - 30 KB disk space per user
ASP.NET 3.5/4.X requirements
The ASP.NET component for your version of .NET framework on your Windows Server computer.
Security and account requirements
Before you install the Self-Service Password Reset Service, ensure that the appropriate accounts and components are available to support the service. Also, because the service uses secure HTTP (HTTPS), it requires a server authentication certificate for Transport Layer Security (TLS) communication with StoreFront.
Server Authentication Requirement:
Before you install the service, obtain a server authentication certificate for TLS communication from a Certificate Authority (CA) or your internal Public Key Infrastructure (PKI), if available.
Accounts Required for Service Modules:
Note: Ensure that both accounts will not expire.
The Self-Service Password Reset Service requires these account types to read and write data as it operates in your environment:
- Data proxy account
- Self-service account
When different modules require the same type of account, you can use the same account for multiple modules. Or you can specify different customized accounts for each module.
- Data proxy account
Requires read and write access to the central store. For more information, see the Create a central store section in Install and configure.
- Self-service account
Requires sufficient privileges to unlock and reset the password of the relevant users in User Configuration. For more information, Secure configuration.
StoreFront
- StoreFront 3.7
- StoreFront 3.8 or later
Citrix Workspace app
Supported:
- Citrix Workspace app for Web
- Citrix Workspace app for Windows
- Citrix Workspace app for Linux
- Citrix Workspace app for Mac (Requires StoreFront 3.8)
Not supported:
- Citrix Workspace app for Chrome
- Mobile devices (not even with Citrix Workspace app for Web)
External use with Citrix Gateway
Unsupported