-
Troubleshoot
This content has been machine translated dynamically.
Dieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde. (Haftungsausschluss)
Cet article a été traduit automatiquement de manière dynamique. (Clause de non responsabilité)
Este artículo lo ha traducido una máquina de forma dinámica. (Aviso legal)
此内容已经过机器动态翻译。 放弃
このコンテンツは動的に機械翻訳されています。免責事項
이 콘텐츠는 동적으로 기계 번역되었습니다. 책임 부인
Este texto foi traduzido automaticamente. (Aviso legal)
Questo contenuto è stato tradotto dinamicamente con traduzione automatica.(Esclusione di responsabilità))
This article has been machine translated.
Dieser Artikel wurde maschinell übersetzt. (Haftungsausschluss)
Ce article a été traduit automatiquement. (Clause de non responsabilité)
Este artículo ha sido traducido automáticamente. (Aviso legal)
この記事は機械翻訳されています.免責事項
이 기사는 기계 번역되었습니다.책임 부인
Este artigo foi traduzido automaticamente.(Aviso legal)
这篇文章已经过机器翻译.放弃
Questo articolo è stato tradotto automaticamente.(Esclusione di responsabilità))
Translation failed!
Troubleshoot the License Server
Troubleshoot cluster-enabled License Servers
Important
If any of the licensing services fail to start, the cluster detects that licensing is offline and tries to restart the service three times (by default). When these attempts are unsuccessful, fail over to the next node begins. The cluster tries to start the services on the second node. When the attempts fail on the second server, the process might enter into an infinite loop. In this case, the computers running the Citrix products fall into the License caching mode. During the License caching mode, client connections are not affected.
When troubleshooting a cluster-enabled License Server, try the following:
- If you move the resources to the other node, do you still see the issue?
- If the installation fails, ensure that you don’t enable the User Account Control (UAC) when installing on a cluster.
- For Windows Server 2019, Windows Server 2016, and Windows Server 2012 R2:
- In the Failover Cluster Management window, from the left pane, select the cluster. In the middle pane, the summary information for the cluster appears.
- Select the Cluster Core Resources title to expand the section.
- Verify that the cluster resources are all online (green arrow).
Evaluation license warning message
After you replace the evaluation license files on the License Server with new license files, the Citrix product might display the following license expiration message when users log on: “Warning: The following Citrix Product is using an Evaluation license. This license will expire in…”
To resolve this issue:
- Delete the old evaluation license files from the License Server. For more information, see Delete license files.
- At the License Server, restart the Citrix Licensing service.
- At the Citrix product server that needs license validation, point to a fictional License Server and then point the product back to the actual License Server. (See your product documentation for information about changing these settings.)
- If the problem persists, restart the product server (for example, Delivery Controller).
Share
Share
This Preview product documentation is Citrix Confidential.
You agree to hold this documentation confidential pursuant to the terms of your Citrix Beta/Tech Preview Agreement.
The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation.
The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions.
If you do not agree, select I DO NOT AGREE to exit.