Citrix Workspace app for iOS

Configure Workspace app using Unified Endpoint Management solutions

September 25, 2024

Contributed by:

C S S

Starting with the 23.3.0 version, Citrix Workspace app for iOS supports admin configuration of the Workspace app using AppConfig-based key-value pairs using Unified Endpoint Management (UEM) solutions.

How to configure

To configure your Workspace Store URL using Unified Endpoint Management solutions, follow these steps:

Note:

For demonstrative purposes, Microsoft Intune is used as the UEM solution in this example. The steps below and UI shown differs depending on your UEM provider.

Sign in to your Unified Endpoint Management (UEM) provider.
Add the Citrix Workspace app that you want to manage by your UEM provider. You can upload the app by using your UEM provider’s portal to enable management by your UEM provider. Alternatively, you can link to the app in the App Store.
Create an app configuration policy for your app.
Add a key and value pair to the XML property list and fill in the following values:
- key: url
- value type: String
- value: your store URL (for example, prodcwa.cloud.com)

Limitations

If a cloud store is already set up, and the administrator configures a new cloud store, your existing cloud store is deleted. It also deletes any associated data or settings of the existing cloud store. You receive a notification in Citrix Workspace. You must then sign in again so that the new cloud store is added to Citrix Workspace.
- The above statement only applies to existing cloud stores. If an on-prem store is already configured and the admin configures a new cloud or on-prem store, then the new store is added and no deletion occurs.
To apply new configurations, you must force-quit and restart the Citrix Workspace app.

Enhancements to Unified Endpoint Management solutions

Starting with the 23.4.5 version, Citrix Workspace app for iOS supports a couple more configurations using AppConfig-based key-value pairs to configure the Citrix Workspace app. Previously, administrators could configure Store URLs. Now, administrators can restrict end users to modify Store URLs and control how the app appears.

UEM

The following are the details:

Configuration key	Value type	Configuration value
`url`	`String`	The store URL. For example, `prodcwa.cloud.com`
`storeType`	`Integer`	(default) If set to 1, users can view the native or the default store loading. - If set to 2, users can view the store inside a web interface.
`restrict_user_store_modification`	`Boolean`	If set to true, users can’t modify the store (add/delete/edit). - If set to false, users can modify the store. Note: If the flag is set to true, all the existing stores are deleted before adding a UEM -configured store.

Support for configuring device name through UEM

Starting with the 24.3.5 version, Citrix Workspace app for iOS enables administrators to assign and identify device names based on user groups through Unified Endpoint Management (UEM).

To configure the device name using UEM, do the following steps:

Note:

For demonstrative purposes, Microsoft Intune is used as the UEM solution in this example. The steps below and the UI shown differ depending on your UEM provider.

Sign in to your UEM provider.
Add Citrix Workspace app that you want to manage by your UEM provider. You can upload the app by using your UEM provider’s portal to enable management by your UEM provider. Alternatively, you can link to the app in the App Store.
Create an app configuration policy for your app.
Add a key and value pair to the XML property list and fill in the following values:
- key: deviceName
- value type: String
- value: Name of the device (for example, MY_IPHONE_Device)

Device name

Support for configuring Citrix Workspace app settings through UEM

Previously, you can only configure the store URL in the Citrix Workspace app using the Unified Endpoint Management (UEM).

Starting with the 24.7.0 version, you can also configure the Citrix Workspace app settings on the managed devices using any UEM solution that is deployed in your infrastructure.

Note:

As an administrator, if you have an option of configuring the Citrix Workspace app settings using UEM and Global App Configuration service (GACS), UEM always takes a higher preference over GACS.

The following is a sample json file to configure the Citrix Workspace app settings:

<dict>
    <key>stores</key>
    <array>
        <dict>
            <key>url</key>
            <string>https://teststore.cloud.com</string>
            <key>storeType</key>
            <integer>1</integer>
            <key>displayName</key>
            <string>Cloud Store 1</string>
            <key>appSettings</key>
            <array>
                <dict>
                    <key>category</key>
                    <string>audio</string>
                    <key>userOverride</key>
                    <false/>
                    <key>settings</key>
                    <array>
                        <dict>
                            <key>name</key>
                            <string>settings_audio_stream</string>
                            <key>value</key>
                            <true/>
                        </dict>
                    </array>
                </dict>
                <dict>
                    <key>category</key>
                    <string>authentication</string>
                    <key>userOverride</key>
                    <false/>
                    <key>settings</key>
                    <array>
                        <dict>
                            <key>name</key>
                            <string>settings_auth_web_browser</string>
                            <key>value</key>
                            <string>embedded</string>
                        </dict>
                    </array>
                </dict>
            </array>
        </dict>
        <dict>
            <key>url</key>
            <string>https://teststore.cloud.com</string>
            <key>storeType</key>
            <integer>1</integer>
            <key>displayName</key>
            <string>StoreFront1</string>
            <key>appSettings</key>
            <array>
                <dict>
                    <key>category</key>
                    <string>audio</string>
                    <key>userOverride</key>
                    <false/>
                    <key>settings</key>
                    <array>
                        <dict>
                            <key>name</key>
                            <string>settings_audio_stream</string>
                            <key>value</key>
                            <false/>
                        </dict>
                    </array>
                </dict>
                <dict>
                    <key>category</key>
                    <string>authentication</string>
                    <key>userOverride</key>
                    <false/>
                    <key>settings</key>
                    <array>
                        <dict>
                            <key>name</key>
                            <string>settings_auth_web_browser</string>
                            <key>value</key>
                            <string>system</string>
                        </dict>
                    </array>
                </dict>
            </array>
        </dict>
    </array>
    <key>storesToDelete</key>
    <array>
        <string>test.cldblr.com</string>
        <string>test.cloud.com</string>
    </array>
    <key>restrict_user_store_modification</key>
    <false/>
</dict>
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Note:

The userOverride flag allows the user to modify the Citrix Workspace app settings. If the userOverride flag is set to true, the user can change the settings. If the userOverride flag is set to false for any settings, then the user can’t modify it in the Citrix Workspace app settings.

Key value pair table

The following table provides the key value pair information:

Note:

You must add settings that are specific to a category in one block under that category.

Category	Setting	Description	Key	Value	Value Type	Default value
authentication	Skip use of biometrics prompt	Enables or disables biometric authentication.	settings_skip_consent_for_biometric_protected_password_saving value	true/false	Boolean	FALSE
audio	Audio	Provides access to users to turn the audio on or off from the virtual app or desktop.	settings_audio_stream	true/false	Boolean	TRUE
keyboard	Use Unicode Keyboard	Allows users to use a standard Unicode keyboard.	settings_use_unicode_keyboard	true/false	Boolean	TRUE
keyboard	Automatic keyboard	Enables or disables the automatic display of the keyboard in a session.	settings_automatic_keyboard	true/false	Boolean	TRUE
keyboard	Keyboard Layout Sync	Allows users to switch to a preferred keyboard layout on the device.	settings_keyboard_layout_sync	true/false	Boolean	FALSE
keyboard	Use Custom Keyboards	Allows users to use third-party keyboards that are downloaded in the virtual session.	settings_allow_keyboard_extensions	true/false	Boolean	FALSE
display	Session Resolution	Allows users to select the screen resolution.	settings_resolution	0–9	Integer	5 (iPad) 3 (iPhone)
display	Presentation Mode	Allows you to use your iOS device as a trackpad to control your session while using an external display.	settings_presentation_mode	true/false	Boolean	FALSE
display	External Display	Connects an external display to the device.	settings_external_display	true/false	Boolean	TRUE
advanced	Strict Certificate Validation	Enforces stricter control on server certificate validation.	settings_strictCertValidation	true/false	Boolean	FALSE
advanced	TLS Versions	Allows users to change their TLS settings for troubleshooting purposes.	settings_tlsVersion	0–3	Integer	0
advanced	Use Native Combo Box	Enables the use of the iOS native selection feature.	settings_native_combobox	true/false	Boolean	TRUE
advanced	Touch Enable (iPAD only)	Enables touch for all apps and desktops, including those that do not have the touch option enabled natively.	settings_multitouch_on	true/false	Boolean	true (iPad) false (iPhone)
advanced	Fullscreen View	Allows you to view your apps and desktops in full screen.	settings_mobile_window_fullscreen	true/false	Boolean	true (iPad) false (iPhone)
advanced	Reconnect upon Login	Allows a session to automatically reconnect when a new account is added or during sign-in.	settings_reconnect_logon	true/false	Boolean	FALSE
advanced	Reconnect upon Refresh	Automatically reconnects to a session launched from another device upon refresh of the apps or desktops on the second device.	settings_reconnect_refresh	true/false	Boolean	FALSE
advanced	Enable HTTP Proxy	Allows you to use the HTTP proxy for a session.	settings_use_local_proxy	true/false	Boolean	TRUE
advanced	Use derived credentials	Allows to use derived credentials.	setting_useDerivedCredentials	true/false	Boolean	FALSE
advanced	Smart Card in session	Allows the use of a smart card device within a session. This setting doesn’t allow users to authenticate to the session.	settings_usesSmartCardInsideSession	true/false	Boolean	FALSE
advanced	Allow EDT	Enables adaptive transport support.	settings_allowUdp	true/false	Boolean	TRUE
advanced	Auto Tablet Mode	Enables to launch the virtual session in tablet mode, when there is no external keyboard or mouse detected.	settings_enableTabModeSwitch	true/false	Boolean	TRUE
advanced	Keep the Display On	Keep the screen on.	settings_stay_awake	true/false	Boolean	FALSE
advanced	Use iPAD storage	Allows you to access local drives on your device.	settings_client_drive	true/false	Boolean	false
X1 Mouse	Allow X1 Mouse	Allows you to switch access to your Citrix X1 Mouse.	settings_allow_X1_mouse	true/false	Boolean	FALSE
X1 Mouse	Citrix X1 Mouse speed	Allows users to control the speed of the mouse cursor within the virtual session.	settings_x1MouseSpeed	1,2	Integer	200 (iPadPro) 100 (All other devices)
X1 Mouse	Use remote cursor image forCitrix X1 Mouse	Makes the cursor match the app or desktop within a session. For example, if the cursor is over a text box, it changes to match the text box.	settings_X1_mouse_server_side_cursor	true/false	Boolean	TRUE
authentication	Web Browser for Authentication	Allows you to identify usage of SafariViewController instead of WKWeb on the device.	settings_auth_web_browser	system/embedded	string	Embedded
thirdPartyServices	LaunchDarkly	Enables the LaunchDarkly flag on the Citrix Workspace app features.	enableLaunchDarkly	true/false	Boolean	true (non-EU regions)

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Configure Workspace app using Unified Endpoint Management solutions

September 25, 2024

Contributed by:

C S S

September 25, 2024

Contributed by:

C S S

Configure Workspace app using Unified Endpoint Management solutions

How to configure

Limitations

Enhancements to Unified Endpoint Management solutions

Support for configuring device name through UEM

Support for configuring Citrix Workspace app settings through UEM

Key value pair table

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