Session experience

Support for Rapid Scan

Starting with the 24.9.0 version, Citrix Workspace app for iOS supports the Rapid scan feature. You can use this feature to scan multiple documents with an iOS device, and then transfer those scanned documents to a Mac device using the Citrix Workspace app for Mac and iOS.

If you’re signed into Citrix Workspace on both your Mac and iOS device, you can use Rapid Scan to scan documents with your iPhone or iPad. The scanned files are saved on your Mac, and you can also access them remotely from a virtual desktop using Client Drive Mapping. This feature works for both cloud and on-premise stores.

Prerequisites:

• Ensure that both devices are logged into the same Citrix Workspace account.
• Both devices must be connected to the same Wi-Fi network.
• The Citrix Workspace app for Mac must be version 24.9.0 or higher.

How to Use Rapid Scan:

1. Open the Citrix Workspace app on your Mac.

2. Long-press (or right-click) the Citrix Workspace icon in the Dock or menu bar.

   

3. Select Rapid Scan from the menu. A QR code appears on your Mac screen.
4. On your iOS device, go to Settings and tap Rapid Scan.
5. Scan the QR code displayed on your Mac using your iOS device.
6. When the confirmation window appears on your Mac, click Yes to establish the connection. You can now use your iOS device to scan documents.
7. Choose to save the scanned files in PDF or JPEG format.
8. By default, the scanned documents are saved to the Downloads folder on your Mac.
9. After the download is complete, click Open in Finder on your Mac to locate the scanned documents.

Access scanned documents from a Virtual Desktop:

1. Client Drive Mapping (CDM) must be enabled to access your Mac’s storage drives inside the Virtual Desktop. This allows you to transfer files between your Mac and the Virtual Desktop. Please contact your administrator to enable this feature.
2. Once CDM is enabled, your local drives are visible in the Virtual Desktop.
3. When prompted, allow Read & Write permissions to access your local disk from the Virtual Desktop.
4. Navigate to the folder where the scanned documents are stored (the Downloads folder by default) and copy the files to the Virtual Desktop’s storage.

Support for sustainability initiative

Starting with version 24.9.0, users see a prompt to sign out of their desktop session upon closing a virtual desktop. This feature helps conserve energy by signing out from VMs when not needed. Previously, these sessions remained in a disconnected state, leading to unnecessary energy consumption.

When disconnecting from a session without sustainability enabled, users see a prompt with a Disconnect and Don’t ask again option for automatic future disconnects. This default text is localized.

If users disconnect with sustainability enabled, the system prompts them to Log out to help conserve energy. As an administrator, you can customize the sustainability message.

Admins can choose to display the sustainability alert, which includes a leaf icon, and customize the title and prompt message. If the admin doesn’t provide a title or prompt message and turns off the leaf icon while enabling the sustainability feature, a default message appears Disconnect Desktop? Your work remains just as you left it the next time you connect to Managed %@ desktop. The %@ is replaced by the Virtual Desktop app name. These default messages are localized.

Note that messages configured by the admins are not localized, so admins must ensure clarity and accuracy in their text.

For more information on how to enable and customize this feature, see Sustainability initiative from Citrix Workspace app in Citrix Workspace app for Windows documentation.

Enhanced multi-app window management

Starting with version 24.9.0, Citrix Workspace app for iOS now supports seamless multi-app window management for iPads connected to external monitors. This feature enhances multitasking and productivity by allowing native multi-app experiences. It can also be enabled when the iPad device is not connected to external monitors.

With this feature, you can:

• Switch between applications and open a single app in separate windows, enhancing workflow and productivity.
• Use multiple apps in one session while connected to external monitors.

To enable the seamless multi-app, follow these steps:

1. Go to Application Settings > Advanced > Multitasking.
2. Enable Separate Session Window.
3. Enable Multi Windows for Seamless App Session.

Limitation:

• Stage Manager must be enabled on devices and keep it enabled during use.
• You might see a gray overlay after the launch and the HDX session window shows. This happens while the server is starting up. After a couple of seconds/minutes, the users can see the app picture and use it normally.
• This feature is only available on Stage Manager-supported devices such as Apple Silicon chip-equipped iPads.