Secure Mail overview

Citrix Secure Mail lets users manage their email, calendars, and contacts on their mobile phones and tablets. To maintain continuity from Microsoft Outlook or IBM Notes accounts, Secure Mail syncs with Microsoft Exchange Server and IBM Notes Traveler Server.

As part of the Citrix suite of apps, Secure Mail benefits from single sign-on (SSO) compatibility with Citrix Secure Hub. After users sign on to Secure Hub, they can move seamlessly into Secure Mail without having to reenter their user names and passwords. You can configure Secure Mail to be pushed to users’ devices automatically when the devices enroll in Secure Hub, or users can add the app from the Store.

Note:

Support for Exchange Server 2010 ended on October 13, 2020.

Secure Mail is compatible with:

• Exchange Server 2019 Cumulative Update 14
• Exchange Server 2019 Cumulative Update 13
• Exchange Server 2019 Cumulative Update 12
• Exchange Server 2019 Cumulative Update 11
• Exchange Server 2019 Cumulative Update 10
• Exchange Server 2019 Cumulative Update 9
• Exchange Server 2019 Cumulative Update 8
• Exchange Server 2019 Cumulative Update 7
• Exchange Server 2019 Cumulative Update 6
• Exchange Server 2016 Cumulative Update 23
• Exchange Server 2016 Cumulative Update 22
• Exchange Server 2016 Cumulative Update 21
• Exchange Server 2016 Cumulative Update 20
• Exchange Server 2016 Cumulative Update 19
• Exchange Server 2016 Cumulative Update 18
• Exchange Server 2016 Cumulative Update 17
• Exchange Server 2013 Cumulative Update 23
• Exchange Server 2013 Cumulative Update 22
• Exchange Server 2013 Cumulative Update 21
• HCL Domino version 12.0.2 FP2
• HCL Traveler version 12.0.2.1 Build 202302010413_30
• HCL Domino 11 (formerly Lotus Notes)
• HCL Domino 10.0.1 (formerly Lotus Notes)
• HCL Domino 9.0.1 FP10 HF197 (formerly Lotus Notes)
• HCL Domino 10.0.1.0 build 201811191126_20 (formerly Lotus Notes)
• HCL Domino 9.0.1.21 (formerly Lotus Notes)
• Microsoft Office 365 (Exchange Online)

To begin, download Secure Mail and other Endpoint Management components from Citrix Endpoint Management Downloads.

For Secure Mail and other mobility app system requirements, see System requirements.

For information about notifications in Secure Mail for iOS and Android when the app is running in the background or closed, see Push notifications for Secure Mail.

For iOS features supported on Secure Mail, see iOS features for Secure Mail.

For Android features supported on Secure Mail, see Android features for Secure Mail.

For iOS and Android features supported on Secure Mail, see iOS and Android features for Secure Mail.

For user help documentation, see the Citrix Secure Mail page in the Citrix User Help Center.