Manage remote access to stores through NetScaler Gateway

Use the Remote Access Settings task to configure access to stores through NetScaler Gateway for users connecting from public networks. Remote access through a NetScaler Gateway cannot be applied to unauthenticated stores.

Important: In multiple server deployments, use only one server at a time to make changes to the configuration of the server group. Ensure that the Citrix StoreFront management console is not running on any of the other servers in the deployment. Once complete, propagate your configuration changes to the server group so that the other servers in the deployment are updated.

1. On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile.

2. Select the Stores node in the left pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

3. In the Configure Remote Access Settings dialog box, specify whether and how users connecting from public networks can access the store through NetScaler Gateway.

   • To make the store unavailable to users on public networks, make sure you do not check Enable remote access. Only local users on the internal network will be able to access the store.
   • To enable remote access, check Enable Remote Access.
     • To make only resources delivered through the store available through NetScaler Gateway, select No VPN tunnel. Users log on directly to NetScaler Gateway and do not need to use the NetScaler Gateway Plug-in.
     • To make the store and other resources on the internal network available through a Secure Sockets Layer (SSL) virtual private network (VPN) tunnel, select Full VPN tunnel. Users require the NetScaler Gateway Plug-in to establish the VPN tunnel.

   If it is not already enabled, the pass-through from NetScaler Gateway authentication method is automatically enabled when you configure remote access to the store. Users authenticate to NetScaler Gateway and are automatically logged on when they access their stores.

4. If you enabled remote access, select from the NetScaler Gateway appliances list the deployments through which users can access the store. Any deployments you configured previously for this and other stores are available for selection in the list. If you want to add a further deployment to the list, click Add. Otherwise, continue to Step 16.

5. On the General Settings page, specify a name for the NetScaler Gateway deployment that will help users to identify it.

   Users see the display name you specify in Citrix Receiver, so include relevant information in the name to help users decide whether to use that deployment. For example, you can include the geographical location in the display names for your NetScaler Gateway deployments so that users can easily identify the most convenient deployment for their location.

6. Enter the URL of the virtual server or user logon point (for Access Gateway 5.0) for your deployment. Specify the product version used in your deployment.

   The fully qualified domain name (FQDN) for your StoreFront deployment must be unique and different from the NetScaler Gateway virtual server FQDN. Using the same FQDN for StoreFront and the NetScaler Gateway virtual server is not supported.

7. If you are adding an Access Gateway 5.0 deployment, continue to Step 9. Otherwise, specify the subnet IP address of the NetScaler Gateway appliance, if necessary. A subnet IP address is required for Access Gateway 9.3 appliances, but optional for more recent product versions.

   The subnet address is the IP address that NetScaler Gateway uses to represent the user device when communicating with servers on the internal network. This can also be the mapped IP address of the NetScaler Gateway appliance. Where specified, StoreFront uses the subnet IP address to verify that incoming requests originate from a trusted device.

8. If you are adding an appliance running NetScaler Gateway 11, NetScaler Gateway 10.1, Access Gateway 10, or Access Gateway 9.3, select from the Logon type list the authentication method you configured on the appliance for Citrix Receiver users.

   The information you provide about the configuration of your NetScaler Gateway appliance is added to the provisioning file for the store. This enables Citrix Receiver to send the appropriate connection request when contacting the appliance for the first time.

   • If users are required to enter their Microsoft Active Directory domain credentials, select Domain.
   • If users are required to enter a tokencode obtained from a security token, select Security token.
   • If users are required to enter both their domain credentials and a tokencode obtained from a security token, select Domain and security token.
   • If users are required to enter a one-time password sent by text message, select SMS authentication.
   • If users are required to present a smart card and enter a PIN, select Smart card.

   If you configure smart card authentication with a secondary authentication method to which users can fall back if they experience any issues with their smart cards, select the secondary authentication method from the Smart card fallback list. Continue to Step 10.

9. To add an Access Gateway 5.0 deployment, indicate whether the user logon point is hosted on a standalone appliance or an Access Controller server that is part of a cluster. If you are adding a cluster, click Next and continue to Step 11.

10. If you are configuring StoreFront for NetScaler Gateway 11, NetScaler Gateway 10.1, Access Gateway 10, Access Gateway 9.3, or a single Access Gateway 5.0 appliance, complete the NetScaler Gateway authentication service URL in the Callback URL box. StoreFront automatically appends the standard portion of the URL. Click Next and continue to Step 13.

    Enter the internally accessible URL of the appliance. StoreFront contacts the NetScaler Gateway authentication service to verify that requests received from NetScaler Gateway originate from that appliance.

11. To configure StoreFront for an Access Gateway 5.0 cluster, list on the Appliances page the IP addresses or FQDNs of the appliances in the cluster and click Next.

12. On the Enable Silent Authentication page, list URLs for the authentication service running on the Access Controller servers. Add URLs for multiple servers to enable fault tolerance, listing the servers in order of priority to set the failover sequence. Click Next.

    StoreFront uses the authentication service to authenticate remote users so that they do not need to re-enter their credentials when accessing stores.

13. For all deployments, if you are making resources provided by XenDesktop or XenApp available in the store, list on the Secure Ticket Authority (STA) page URLs for servers running the STA. Add URLs for multiple STAs to enable fault tolerance, listing the servers in order of priority to set the failover sequence.

    The STA is hosted on XenDesktop and XenApp servers and issues session tickets in response to connection requests. These session tickets form the basis of authentication and authorization for access to XenDesktop and XenApp resources.

14. If you want XenDesktop and XenApp to keep disconnected sessions open while Citrix Receiver attempts to reconnect automatically, select the Enable session reliability check box. If you configured multiple STAs and want to ensure that session reliability is always available, select the Request tickets from two STAs, where available check box.

    When the Request tickets from two STAs, where available check box is selected, StoreFront obtains session tickets from two different STAs so that user sessions are not interrupted if one STA becomes unavailable during the course of the session. If, for any reason, StoreFront is unable to contact two STAs, it falls back to using a single STA.

15. Click Create to add your NetScaler Gateway deployment to the list in the Remote Access Settings dialog box.

16. Repeat Steps 4 to 15, as necessary, to add more NetScaler Gateway deployments to the NetScaler Gateway appliances list. If you enable access through multiple deployments by selecting more than one entry in the list, specify the default deployment to be used to access the store.