Citrix Virtual Apps and Desktops

Specialty keyboards

March 15, 2023

Contributed by:

Bloomberg keyboards

Warning:

Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Citrix Virtual Apps and Desktops supports the Bloomberg model 5, model 4 Starboard keyboard (and earlier model 3). This keyboard enables customers in the financial sector to use the special features of the keyboard to access financial market data and perform trading quickly.

Important:

We recommend that you use the Bloomberg keyboard with only one session. We don’t recommend using the keyboard with multiple concurrent sessions (one client to multiple sessions).

The Bloomberg keyboard is a USB composite device comprising multiple USB devices in one physical shell:

Keyboard.
Fingerprint reader.
Audio device with keys to increase and decrease volume and mute the speaker and the microphone. This device includes onboard speaker, microphone, and jack for the microphone and headset.
USB hub to connect all of these devices to the system.

Requirements:

The session to which Citrix Workspace app for Windows is connecting must support USB devices.
Minimum of Citrix Workspace app 2109 for Windows to support Bloomberg keyboard model 5.
Minimum of Citrix Workspace app 1808 for Windows or Citrix Receiver for Windows 4.8 to support Bloomberg keyboard model 3 and 4.
Minimum of Citrix Workspace app 1808 for Windows or Citrix Receiver for Windows 4.12 to use KVM mode (two USB cables with one routed through KVM) for Model 4.

For information about configuring Bloomberg keyboards on Citrix Workspace app for Windows, see Configuring Bloomberg keyboards.

To enable Bloomberg keyboard support, see Bloomberg keyboards in the list of features managed through the registry.

Verify support:

To determine if Bloomberg keyboard support is enabled in Citrix Workspace app, check if the Desktop Viewer correctly reports the Bloomberg keyboard’s devices.

Desktop scenario:

Open the Desktop Viewer. If support for Bloomberg keyboard is enabled, the Desktop Viewer shows see three devices under the USB icon:

For Bloomberg 5 keyboard:

Bloomberg LP Bloomberg Biometric Module
Bloomberg LP Keyboard (Composite device with two interfaces)
Bloomberg LP Keyboard Audio (Composite device with three interfaces)

For Bloomberg 3 and 4 keyboards:

Bloomberg Fingerprint Scanner
Bloomberg Keyboard Features
Bloomberg LP Keyboard 2013

Seamless Application only scenario:

Open the Connection Center menu from the Citrix Workspace app notification area icon. If support for the Bloomberg keyboard is enabled, the three devices appear in the Devices menu.

The check mark against each of these devices indicates that they are remoted to the session.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Was this helpful

Specialty keyboards

March 15, 2023

Contributed by:

March 15, 2023

Contributed by:

Specialty keyboards

Bloomberg keyboards

In this article