Feature availability for supported services
In general, service availability implies that all corresponding service features are available to you. However, in some cases, certain service features might not be available immediately when a service is included in Citrix Cloud Japan.
The sections in this article describe the services that are supported in Citrix Cloud Japan. These sections also list the service features that are not currently available. Features that are not included in this article are available in Citrix Cloud Japan and function in the same manner as in Citrix Cloud. To help you learn more about available features, this article include links to the documentation for each service.
Citrix Gateway
Citrix Gateway service provides secure remote access for external users of Citrix Workspace.
Citrix Gateway service is generally available to Citrix Cloud Japan customers. The following service features are not available:
- Support for SaaS and enterprise web apps
- Contextual access
For more information, see Citrix Gateway service for Citrix Cloud Japan.
Citrix DaaS
Citrix DaaS (formerly Virtual Apps and Desktops service) enables you to deliver secure virtual apps and desktops, leaving most of the installation, setup, and upgrades to Citrix. You maintain complete control over applications, policies, and users while delivering the best user experience on any device.
Citrix DaaS is generally available to Citrix Cloud Japan customers. All service features are available and function in the same manner as in Citrix Cloud.
For more information, see the Citrix DaaS documentation.
App Protection
App Protection feature is an add-on feature that provides enhanced security when using Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). The feature restricts the ability of clients to compromise with keylogging and screen capturing malware. App Protection prevents exfiltration of confidential information such as user credentials and sensitive information on the screen. The feature prevents users and attackers from taking screenshots and from using keyloggers to glean and exploit sensitive information. App Protection is generally available to Citrix Cloud Japan customers. All service features are available and function in the same manner as in Citrix Cloud.
For more information, see the App Protection documentation. For more information about supported features of App Protection, see the App Protection Compatibility Matrix documentation.
License Usage Insights
The License Usage Insights service is a free cloud service that helps Citrix Service Providers understand and report on product licenses and usage. This service is generally available to Citrix Cloud Japan customers. All service features are available and function in the same manner as in Citrix Cloud.
For more information, see Licensing for Citrix Service Providers in the Citrix Cloud documentation.
Secure Browser
The Citrix Secure Browser Service isolates web browsing to protect the corporate network from browser-based attacks. It delivers consistent, secure remote access to internet hosted web applications, with no need for user device configuration.
Secure Browser service is generally available to Citrix Cloud Japan customers. All service features are available and function in the same manner as in Citrix Cloud.
For more information, see Secure Browser service in the Citrix Cloud documentation.
Citrix Workspace
Citrix Workspace is a complete digital workspace solution that delivers secure access to the information, apps, and other content that are relevant to a person’s role in your organization. Users subscribe to the services you make available and can access them from anywhere, on any device.
Citrix Workspace is generally available to Citrix Cloud Japan customers. The following service features are not available:
- Custom appearance themes for Citrix Workspace app
- Caching to enhance performance for users accessing Workspace through a web browser
- Reauthentication periods to govern the length of time users can stay signed in to Workspace app before needing to sign in again.
- Microsoft Teams integration with Workspace
- Activity feeds in Workspace
For more information, see the Citrix Workspace documentation.
Workspace Environment Management
Workspace Environment Management uses intelligent resource management and Profile Management technologies to deliver the best possible performance, desktop logon, and application response times for Citrix DaaS deployments.
Workspace Environment Management service is generally available to Citrix Cloud Japan customers. The service requires Citrix Cloud Connector version 6.29.0.58841 or later. All service features are available and function in the same manner as in Citrix Cloud.
For more information, see the Workspace Environment Management service documentation.