AOT Logs availability across deployment scenarios
This table shows how AOT (Always On Tracing) log collection happens across different deployment scenarios. It highlights which components can send logs to the AOT Log Server based on the architecture used, including on-prem, Gateway-based, cloud, and hybrid deployments.
| Use Case | Deployment Scenario | CWA | StoreFront (On-Prem) | Citrix Workspace (Cloud) | Gateway (On-Prem) | Citrix Gateway service | DDC (On-Prem) | Cloud DDC | Cloud Connector | VDA | FAS | PVS | Other Components |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | On-Prem Direct Access (StoreFront + on-prem DDC) | Yes | Yes | N/A | N/A | N/A | Yes | N/A | N/A | Yes | Yes | Yes | Yes |
| 2 | On-Prem via Gateway (StoreFront + on-prem DDC + Gateway) | Yes | Yes | N/A | Yes | N/A | Yes | N/A | N/A | Yes | Yes | Yes | Yes |
| 3 | Fully Cloud (Citrix Workspace + Cloud DDC + Citrix Gateway service) | Coming Soon | N/A | Yes* | N/A | Yes* | N/A | Yes* | Yes | Yes | Yes | Yes | Yes |
| 4 | Hybrid Cloud (Citrix Workspace + Cloud DDC + Gateway) | Coming Soon | N/A | Yes* | Yes | N/A | N/A | Yes* | Yes | Yes | Yes | Yes | Yes |
| 5 | Hybrid Cloud (StoreFront + Cloud DDC + Gateway) | Coming Soon | Yes (Manual Configuration Required) | N/A | Yes | N/A | N/A | Yes* | Yes | Yes | Yes | Yes | Yes |
Note:
- Yes → Component supports uploading logs to the AOT Log Server
- Yes* → Logs are available, but they are handled and stored through Citrix-managed service instead of the customer-managed AOT Log Server
- Manual Configuration Required → Manual setup is required for log upload to the Log Server
- Coming Soon (CWA) → Indicates current gap in direct log upload from Citrix Workspace app (work in progress)
AOT Logs availability across deployment scenarios
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